Subprocessors

The third parties that process your data, and exactly what each one receives.

Last updated: 14 July 2026

Aidvio is operated by IT Geeks. We use the third parties below to deliver the service. Each receives only what it needs, and each is bound by its own data-processing agreement.

AI providers

Product content and your brand-profile context are sent to these providers to generate scores and rewrites. We use API tiers that do not use submitted data for model training. Access tokens, store credentials, and billing data are never sent to any AI provider.

| Provider | What it receives | Purpose | |---|---|---| | NVIDIA (AI inference endpoints) | Product content, brand profile context | AI analysis and content generation | | OpenAI | Product content, brand profile context | AI analysis and content generation | | Groq | Product content, brand profile context | AI analysis and content generation |

Infrastructure and services

| Provider | What it receives | Purpose | |---|---|---| | Neon (PostgreSQL) | All stored data — products, scores, brand profile, settings, audit data | Primary database hosting | | Redis Cloud | Job identifiers, transient task data | Background job queue and rate limiting | | SearchAPI (searchapi.io) | Your storefront URL and tracked keywords | Google search ranking checks for SEO audits | | Hugging Face (inference endpoint) | Product and category text fragments | Text embeddings for taxonomy matching and in-app help search |

Shopify

Shopify is not a subprocessor — it is the source of your product data and your billing relationship. Aidvio reads from and writes to your store through the Shopify Admin API, under the permissions you approved at install.

Changes

We will update this page before adding a new subprocessor that processes product data. To be notified of changes, email ai@itgeeks.com.